Privacy Policy
Effective date: May 12, 2026 (updated periodically).
1. Who we are
ROXIN Studio (“we”, “us”) operates the website and services available under this platform (the “Platform”).
Contact us at support@roxin.studio.
2. Data we collect
- Account data: name, role, profile information you provide.
- Authentication data: password hashes (we never store plain passwords).
- Security data: 2FA status, device/session metadata, IP address for security logs.
- Transaction data: top-ups, balances, order/payment status and related metadata.
- Support data: messages, tickets, and correspondence you send to us.
- Usage data: pages visited, interactions, and technical logs.
- Cookies/identifiers: we may use cookies for session and presence tracking.
3. How we use your data
- Provide and maintain the Platform, including account access and security checks.
- Process top-ups and manage the internal balance for Platform usage.
- Fulfill orders and update order/payment status.
- Communicate with you about your account, orders, and support requests.
- Prevent abuse, fraud, and spam (including bot mitigation and CAPTCHA).
4. Legal bases
We process personal data based on applicable law, such as performance of a contract, legitimate interests (security and prevention of abuse), and your consent where required.
8. Security
We use reasonable technical and organizational measures designed to protect your data from unauthorized access and misuse.